We're excited to share that the Shopify API 2026-04 compatibility update has been officially released in Synctrack.
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What's New
You can now continue using Synctrack Returns & Exchanges with improved compatibility for Shopify’s latest API requirements. This update covers key technical foundations across Admin GraphQL, webhooks, Partner API, Storefront API, and UI Extensions.
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Notes for merchants after this update
- No action is required from merchants — this update is applied automatically. Your existing return, exchange, refund, shipping, notification, and portal settings will stay the same.
- After the update, we recommend checking a few key workflows in your store, such as creating a return request, creating an exchange request, processing a refund, and opening your return portal or order status entry point.
If you notice
anything unusual with webhook/event sync, refunds, exchange orders, inventory, or customer/order data,
please get in touch with our support team with your store domain, request ID/order ID, and screenshots.