We're excited to share that the
Claude AI Connector
has been officially released in Synctrack Returns. You can now connect Claude AI directly to your store's return data and ask questions in plain English — no SQL, no CSV exports, no custom dashboards.
✨ What's New
You can now open Claude (claude.ai or Claude Desktop) and just ask about your returns — Claude fetches live data from your account automatically. Try
"How many returns this week, and total refund amount?"
, "Top return reasons last month?"
, or "What's the status of RDR-1024?"
Access is read-only and live
— nothing is cached, exported, or stored on Claude's side.✨ How it works
Step 1: In Synctrack admin, go to
Settings → AI Assistants
(or Integrations → Claude
) and find the Claude card.Step 2: Click
Connect to Claude
— claude.ai opens in a new tab (sign in if prompted).Step 3: Enter your your-store.myshopify.com domain, click
Continue to Shopify
, then click Allow
on the consent screen.Step 4: You're redirected back — the button now shows
Disconnect
with your connected account and date. Open Claude and start asking.No API key or technical setup needed, and the connector is included on all plans (you'll need a Claude.ai account; custom connectors require Claude Pro or above).
Prefer another assistant?
The connector is built on the open MCP
standard, so ChatGPT, Perplexity, Grok, and other MCP-compatible AIs can connect too. Claude is one-click; the others connect manually using the How to connect
steps on the AI Assistants page.📘 Need details? See our guide for detailed setup.
Try now and share your thoughts with our latest updates from the Synctrack team!