We're excited to share that the
Upsell Insight Dashboard and Export CSV/Excel for Analytics
have been officially released in Synctrack.
✨ What's New
- You can now track and measure the additional revenue your store earns when customers exchange for higher-value items. The new dashboard gives you a complete picture of your exchange upsell performance so you can see exactly how much extra revenue your exchanges are generating.
- You can now export data from all 11 reports in the Return Analytics Report dashboard directly to CSV/Excel. Whether you need to analyze return trends in a spreadsheet, share insights with your team, or build custom reports, your return data is now just one click away.
- Available reports for export include: Product, Return Reasons, Sub-reasons, Customers, Return Countries, Retain Revenue, New Revenue (Exchange Upsell), Net Refund, Net Exchange, and more.
✨ How it works
Step 1:
Go to Analytics in your Synctrack Returns appStep 2:
Select the Upsell insight tab
Step 3:
Choose your date range to view upsell revenue, upsell rate, and exchange trends over timeStep 4:
For detailed per-order data, head to Reports > New Revenue (Exchange upsell) and export as needed
Available on Premium and Enterprise plans. For a full guide on all metrics and charts, visit our help center.
Try now and share your thoughts with our latest updates from the Synctrack team!