We're excited to announce that Synctrack has just released a new feature to improve management efficiency:
Comment Block in Request Timeline
Users and authorized members/staff can now add comments directly in the detailed request timeline of any return/exchange request.
Supported formats:
✍️ Text
🖼️ Image (Coming soon)
📎 File attachments (Coming soon)
This allows teams to track requests more effectively by adding manual confirmations and detailed notes right inside the timeline.
We hope this update makes it easier for you to manage and collaborate on return/exchange requests.