We’re excited to announce that the
Packing Slip feature
is now live for all users. Packing slip helps streamline the return process by improving item verification and reducing errors
when receiving returned packages.
✨ What’s new
Merchants can now automatically generate a Packing Slip for return requests based on selected conditions. You can set rules by:
- Return country
- Shipping method (Ship with any carrier or Prepaid label)
- Return address/warehouse
- If the conditions are met, the system will auto-generate the Packing Slip. It’s attached to the Approved Notification email and also displayed on the Return Portal for shoppers to download and print
- For the internal management, a packing slip link will be included on the shipment block
✨ How Packing Slip works?
- When a return request meets your configured conditions, the Packing Slip is automatically generated.
- Shoppers print the PDF and include it inside the return package.
- When the package arrives, you can quickly verify RMA ID, Order ID, SKUs, quantities, tracking number, and other return details.
👉 Learn more about how to set up Packing Slip in our help guide here: https://help.omegatheme.com/en/article/configure-packing-slip-g9mtc0/
Try it now and let us know what you think about Synctrack’s latest update 🚀