We're excited to announce a powerful new feature in the
Exchange upsell section - Retain pop-up window
The Retain Pop-up Window is a conversion optimization feature designed to reduce return rates by
encouraging customers to choose exchanges instead of returns.
When a customer selects the "Return" option on the return portal, a strategically timed pop-up appears to promote the benefits of exchanging items rather than returning them for a refund.
✨ HERE IS THE VIDEO ON HOW TO SET UP AND HOW THIS FEATURE APPEARS ON THE RETURN PAGE: https://jam.dev/c/0a2f39fe-c527-49fc-a8d4-fdadb4c3c512