We've improved how conditions work across
Automation
, Condition-based workflow
, and Return fee
— same names, same operators, and more condition options everywhere. Your existing rules are migrated automatically, so nothing breaks and there's nothing to redo.✨ What's New
You can now set up rules with
consistent condition names
in all three places (for example "Reason" is now "Return reason", "Return market" is now "Shopify market", "SKU" is now "Product SKU"). Each setting also gains the conditions it was previously missing — so you can build more precise rules with options like Product type, Product SKU, Shopify customer segment, Order paid amount, Return item quantity and more.✨ How It Works
Step 1: Open Settings → Automation, Workflow, or Return Fee and create or edit a rule.
Step 2: In the "Condition type" dropdown, pick from the synchronized condition names — now matching across every module.
Step 3: Choose any of the newly added conditions for that setting, then select an operator (Return Fee now also offers "greater than or equal to" / "less than or equal to").
Step 4: Enter your value and save. Existing rules keep working — they're converted for you during this release.
Try now and share your thoughts with our latest updates from the Synctrack team!