We're excited to share that the Exchange for out-of-stock variant logic has been improved in Synctrack.
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What's New
You can now control out-of-stock exchange options more safely based on
Shopify’s Continue selling when out of stock setting.
If a variant is out of stock and continue selling is enabled in Shopify, customers can exchange it. If a variant is out of stock and Continue selling is disabled, Synctrack will block it from exchange options.
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How it works
Step 1: Enable Exchange for out-of-stock variants in Synctrack.
Step 2: Go to Shopify and review the variant inventory settings
Step 3: Enable Continue selling when out of stock for pre-order or backorder variants.
Step 4: Keep it disabled for discontinued variants.
Step 5: Synctrack will show or block out-of-stock exchange options based on that Shopify setting.
See full guides here
Try now and share your thoughts with our latest updates from the Synctrack team!