We’re excited to share that
two new automation rules for automatic prepaid label generation
have been officially released in Synctrack Returns
.✨ What’s new?
- Auto-select cheapest service
Automatically choose the lowest-cost carrier service based on real-time variable rates.
- Auto-select fastest service
Automatically select the fastest available carrier service for quicker return delivery.
✨ How can merchants enable this?
Step 1: Set Conditions
- The rule must include the condition: Return method = Ship with prepaid label
- This condition can also be combined with other automation conditions.
Step 2: Set Actions
When configuring the rule, merchants can select the following actions:
- Auto-approve request(required & fixed)
- Select warehouse address
- Select logistics partners*(must be activated in advance)
- Select the cheapest or fastest carrier service
✨ How it works?
When a return request meets all configured conditions:
- The system automatically **approves the request
- A prepaid return label is generated
- Variable shipping rates are compared
The system automatically selects the
cheapest or fastest carrier service
based on:- Selected logistics partners
- Selected warehouse address
Try it out and let us know your feedback — we’re excited to see how this helps streamline your return workflows 🚀