We’re excited to share that an updated BOGO Return Policy UI is officially released on the return page.
✨ What’s new?
- Products with Buy X Get Y or Amount Off Product discounts (configured in Shopify) are now grouped together as a single combo on the return page.
- Customers are required to return the entire combo, instead of returning individual items separately.
✨ Why this update?
This improvement helps ensure that:
- BOGO and discount rules are applied correctly
- Partial or invalid returns for promotional bundles are prevented
- The return experience is clearer and more consistent for customers
✨ How it works:
- Discounted products under Buy X Get Y or Amount Off Product promotions are displayed as one combo
- Customers can only submit a return by selecting the full combo, not individual items
Try now and share your thoughts with latest update from Synctrack team!