We’re excited to share that Synctrack users can now issue
partial refunds
directly in the app.✨What’s new
- Merchants can now refund part of the order amount instead of refunding the full amount at once, based on your return policy or received items.
- Partial refunds are available for return requests with 2 or more items.
How partial refund works?
- Partial refunds are processed per item.
For example, you can refund one item first, then refund the remaining items later.
- The Refund button will remain visible until the full refundable amount has been refunded.
✨ Why this matters ?
- More flexibility when handling refunds.
- Better control over special or complex return cases.
- Less manual work when managing return requests.
👉 You can learn more about how to use partial refunds in our help guide here:
Try now and share your thoughts with Synctrack's latest updates