We’re excited to share that the
FedEx package dimension setup
has been officially updated in Synctrack Returns.
✨ What’s new?
Merchants can now configure a default package setup for FedEx logistics with two flexible options:
1. Choose a Default FedEx package type
Select one of 11 predefined FedEx package types, directly fetched from the FedEx Package Type
2. Custom package dimension
Manually define package length, width, height, and weight based on store needs.
✨ Why this update?
- Speed up FedEx label generation with predefined defaults
- Improve accuracy for package sizing and shipping costs
- Give merchants more flexibility for different product types and return scenarios
✨ How it works:
- Merchants set a default FedEx package type or custom dimensions in Settings → Logistics
- The system automatically applies this default package when generating return labels
- During the Approve return request, merchants can still modify the package type or dimensions if the default setup isn’t suitable for that specific return
Try it out and share your feedback with the Synctrack team 🚀