Add more features to edit the Synctrack Email Notification templates
in progress
J
Julie C
Hello, it would be great to include more customisable features in the Synctrack notification email templates so we can tailor it to our stores. The current template editor and formatting is quite limited; here are some suggestions -
- Branding/logo visibility
- Add font/size options
- Option to upload marketing images
- Feature to add spacing / paragraphs / margins
- Options to add links to Returns Policy / Online store / Social media
- If possible to make it easy to customise the email templates with a 'drag and drop', 'add or hide' feature
- Create several pre-defined layouts for stores who prefer to just select from a template and not customise individual features
- Insert 'Variables' so it doesn't need to be typed
- 'Preview' email feature
- 'Test' email feature
- HTML/CSS support
S
Synctrack Returns
in progress
A
Amine Houblos
Synctrack Returns If I may complete, it would be great to be able to send the template based on the customer locale
And to create more templates to adjust them based on the order.
For example, if you also plan to integrate with Shopify Flow, we would be able to trigger the proper template (proper content, proper language) based on several conditions (customer local, order tags, items in the order etc).
This will enable us to tailor each email and provide more personalized instructions for processing the return.