feedback

Allow merchants to create a condition-based workflow with a new condition: B2B customers sync with Shopify Plus, separating the return process from B2C customers.

I propose the implementation of an Automated Refund Processing feature within the Returns & Exchanges app to expedite the refund process for both customers and the customer service team. This feature will automatically handle the refund process from the initiation of a return request to the final execution of the refund, based on predefined rules and criteria set by the store owner.

In return rules actions section, not only return approval or refund resolution.

Create individual custom rules to show or hide the No Shipment Required return method based on customer + their return history, return reason, product price, quantity being returned, and/or total returned order value.

With product return reason parameters.